FAQ
Frequently asked questions about data, plans, exports, monitoring and coverage.
Data
Where does Qope get its data? Exclusively from named US federal public registries -- FDA, CMS, HRSA, NIH and ONC. There is no proprietary panel and no licensed third-party feed. See Sources.
How current is it? Ingestion lag is usually hours to days, and every table shows a Last updated timestamp. Publication lag is much larger and varies by source: Medicare provider files describe a completed calendar year and appear roughly a year to eighteen months later. See Freshness.
Why does a figure show -- instead of 0? Because the source is silent, not because the value is zero. Qope never prints zero where it does not know.
Why do two Qope pages show different counts for the same thing? Usually because one excludes discontinuation notices and the other does not, or because one counts records and the other counts drugs. Every panel states what it counts. If a full table cannot express the same filter, Qope tells you rather than sending you to a view that disagrees.
Does Qope contain patient data? No. The Medicare files are aggregated and de-identified public files.
Is commercial payer data included? No. Medicare fee-for-service only.
Plans and access
What is locked on Regular? Six premium datasets (Facilities, Laboratories, ACO Networks, Prov Summary, Prov Services, Prov Drugs) and the Map. See Plans and Access.
Is there a trial? Yes -- 2 days on Regular and Pro, monthly or yearly. A trial resolves to Pro-level access.
What happens if I hit my credit limit? Data pages show a limit screen until the billing period rolls over or you upgrade. Nothing is deleted, and workspace pages keep working.
Do free aggregate counts cost me calls? No. The record counts on Home and on the database catalog are free on every plan, including for datasets you cannot open.
Where does the subscription live? On your personal account, even on Teams. Team members inherit access through membership.
Exports
How many rows can I export? Table exports are capped at 1,000 rows per file. Narrow your filters to export a specific slice.
Which formats? CSV and newline-delimited JSON. HubSpot and Salesforce formats are marked coming soon.
Do panel exports count against my export limit? No. Panel exports are generated in your browser from data already on the page.
Monitoring
How many things can I watch? Three per kind on Regular, 25 per kind on Pro and Teams. The kinds are drug, maker, market and county.