Profile and Security
Signing in, your profile, password, two-factor authentication, sessions, email notifications, theme and table defaults.
Open Settings -- from the account menu at the bottom of the sidebar.
Settings is one page with four sections: Profile, Sign-in & security, Notifications and Workspace. The section list on the left jumps to each one. The header shows the email you are signed in with and your plan.
Signing in
Qope offers:
- Email and password
- Sign in with Google
If you type the wrong password, sign-in shows Sign in failed with "Incorrect email or password. Please try again."
Forgot your password? Use Forgot Password? on the sign-in page. Qope emails you a reset link. The link signs you in only to set a new password: Home does not open until you have chosen one.
Signing up
Sign-up checks the email address before creating the account:
- A mistyped address at a common provider is caught with a suggestion, for example "This email domain looks mistyped. Did you mean name@gmail.com?" for gmai.com.
- An address whose domain has no mail server is refused: the form says the domain cannot receive email and asks you to check the address.
Profile
- Profile picture -- optional. Square PNG or JPG works best.
- Name -- how your name appears across the workspace, and to teammates on shared lists and exports.
Sign-in and security
- Email -- the address you sign in with. Qope sends a confirmation link to the new address before switching.
- Password -- Change password sets a new password for signing in with email. If Qope asks you to reauthenticate, sign out, sign back in and try again.
- Two-factor authentication -- requires a code from an authenticator app when you sign in. Set up a factor here; from then on sign-in asks for the code.
- Linked accounts -- the sign-in methods connected to your account. If you signed up with Google, you can add an email and password here.
Whenever your password changes, from Settings or through a reset link, Qope emails you "Your password was changed" with the time. If you did not make the change, use the Reset password button in that email straight away.
Sessions
Qope allows one active session per account. Signing in on a new device or browser signs out the previous one, and the signed-out browser shows "You were signed out because your account was signed in on another device."
If you are being signed out unexpectedly, the usual cause is the same account in use on another machine.
Email notifications
The Notifications section holds two switches. Both are on by default.
Instant radar alerts. Sent when a watched drug hits a time-sensitive signal: first generic or biosimilar competition, an active FDA shortage, a Class I recall, protection expiring, or a cliff date moving by more than 90 days. Checked twice a day, and sent only after two consecutive checks confirm it.
Weekly radar digest. A Monday summary of everything else that changed on your watched drugs, makers, markets, counties and table views. It is sent only in weeks when something changed.
Radar emails go to Pro and Teams accounts. On every plan, Radar changes also reach the notification bell in the top bar.
Monday list briefs. Each Radar list can also email you its own brief on Mondays: tick Email me this brief on Mondays on the list. Briefs are part of the weekly digest, so turning the Weekly radar digest off stops them too. See Radar Lists and Sharing.
These switches do not affect in-app notifications, or account and billing emails such as verification, password reset and invitations.
Workspace
- Default rows per page -- Auto, 25, 50 or 100 rows on every database table. Saved in this browser only.
- Theme -- Light, Dark or System. Saved to your account, so it follows you across browsers and devices. You can also switch theme from the top bar or the account menu.
- Product tutorials -- walkthroughs run once, the first time you open a page. Reset tutorials replays them on all your devices.
Account deletion
When account deletion is available, Settings shows a Danger zone section with Delete your Account. Deletion removes your account and the accounts you own, cancels any active subscription immediately, and cannot be undone.