Usage and Limits
How credits and CSV exports are metered, where to see your consumption, and what happens at the limit.
Open Usage -- from the account menu, or by clicking the credit meter in the top bar.
What counts as a credit
Qope meters data access, not page views. One credit is consumed when a page reads live data from the intelligence backend:
- Opening a registry table, changing filters, changing sort, or paging
- Opening a record page
- Opening an intelligence view (Drug Profile, Patent Cliff, Shortages, Insights, Territory Brief, Map, Safety-Net, EHR Intelligence)
- Running an export
- Refreshing or building a lead list
Pages that read only your own workspace data -- documentation, settings, billing, and the lead-list interface itself -- do not consume credits.
Allowances
| Plan | Credits per month | CSV exports per month |
|---|---|---|
| Regular | 10,000 | 100 |
| Pro | 250,000 | Unlimited |
| Teams | 1,000,000 | Unlimited |
Allowances reset at the start of each billing period. The reset date is shown on the Usage page.
The usage page
Shows, for the current period:
- Your plan and the period start and end dates
- Credits used against the allowance, with a progress bar
- CSV exports used against the allowance, where the plan has one
- Your plan's limits side by side
- An upgrade prompt if you are not on the top plan
The progress bar turns amber at 80 percent and red at 90 percent.
The credit meter in the topbar
The same figure is always visible in the topbar so you do not have to open the Usage page to check. Click it to go there.
What happens at the limit
Reaching the credit limit does not cancel your subscription and does not delete anything. Data pages stop loading and show a usage-limit screen with your current count, your limit, and an upgrade link. Workspace pages continue to work.
Access resumes automatically when the billing period rolls over, or immediately if you upgrade.
No active plan
An account with no active subscription is treated as having a zero allowance. Every data page shows the usage-limit screen. Upgrading restores access immediately.
How the counter works
Reservation is atomic. Two requests arriving at the same moment cannot both consume the last remaining credit, so the counter cannot overshoot your allowance under concurrency.
Notes on counting
- A single page load can read several datasets and still count as one credit.