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Privacy Policy

Our privacy policy and how we use your data

Last updated: February 12, 2025

This Privacy Policy explains how Qope ("QOPE", "we", "us", or "our") collects, uses, and protects information when you access or use the QOPE platform available at https://qope.org (the "Platform").

This Policy applies to both professional, institutional users (B2B) and individual users (B2C). It should be read together with our Terms of Service.

1. Introduction and Scope

QOPE is committed to handling information responsibly and transparently.

This Privacy Policy describes:

  • What information we process;
  • How and why we process it; and
  • The rights available to users under applicable data protection laws, including the General Data Protection Regulation ("GDPR"), where applicable.

This Policy does not apply to third-party websites or services that may be linked from the Platform.

2. Nature of the Platform and Data Provided

QOPE is a web-based reference data platform.

  • QOPE is not a healthcare provider.
  • QOPE does not provide medical, clinical, regulatory, or legal advice.
  • QOPE does not collect, store, or process patient data or Personal Health Information (PHI).

The Platform aggregates, standardizes, and links publicly available healthcare-related reference data for informational purposes only.

Reference data available on the Platform may include:

  • Public professional information about healthcare professionals (such as name, professional affiliation, or credentials);
  • Organizational, product, regulatory, and research-related information;
  • Other non-confidential data published by authoritative public registries, regulators, or institutional sources.

3. Categories of Information Collected

QOPE processes two distinct categories of information:

3.1 Information Provided Directly by Users

When you contact us, request access, or otherwise communicate with QOPE, we may collect limited personal data, such as:

  • Name;
  • Email address;
  • Company or organization name;
  • Professional role or affiliation;
  • Any information you voluntarily include in your message.

You are not required to provide personal data to browse publicly accessible areas of the Platform.

3.2 Automatically Collected Technical Data

When you access the Platform, we may automatically collect limited technical information, including:

  • IP address;
  • Browser type and version;
  • Device type and operating system;
  • Date and time of access;
  • Basic usage and interaction metrics.

This data is used strictly for security, analytics, and operational purposes.

4. Purposes and Legal Bases for Processing

We process information only where necessary and on an appropriate legal basis, including:

  • Legitimate interests: operating, securing, maintaining, and improving the Platform; preventing misuse; and responding to inquiries.
  • Consent: where you voluntarily submit information through contact or access request forms.
  • Legal obligations: where processing is required to comply with applicable laws or lawful requests.

We do not use personal data for automated decision-making or profiling.

5. Public Data Sources and Accuracy Disclaimer

Reference data displayed on the Platform is derived from publicly available and authoritative sources.

QOPE:

  • Does not create original source records;
  • Does not control the content of public source data; and
  • Does not guarantee accuracy, completeness, or timeliness.

While we take reasonable steps to organize and present information responsibly, users must independently verify any information before relying on it.

6. Data Sharing and Service Providers

QOPE does not sell personal data.

We may share limited information:

  • With trusted service providers acting on our behalf (such as hosting, infrastructure, or analytics providers), subject to contractual confidentiality and data protection obligations;
  • Where required by law, regulation, court order, or lawful authority;
  • To protect the security, integrity, or rights of QOPE, its users, or third parties.

Service providers are authorized to process data only as necessary to provide services to QOPE.

7. International Data Transfers

Depending on our technical infrastructure or service providers, information may be processed or stored in jurisdictions outside your country of residence.

Where international transfers occur, QOPE implements appropriate safeguards consistent with applicable data protection laws.

8. Data Security Measures

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration.

However, no system or transmission over the internet can be guaranteed to be fully secure, and we do not provide absolute security guarantees.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes described in this Policy;
  • Comply with legal or regulatory requirements; or
  • Resolve disputes and enforce our agreements.

Technical and log data may be retained for limited periods for security and operational purposes.

10. User Rights

Where applicable under the GDPR or other data protection laws, you may have the right to:

  • Request access to personal data we hold about you;
  • Request correction of inaccurate or incomplete data;
  • Request deletion of personal data, subject to legal limitations;
  • Object to or request restriction of certain processing activities;
  • Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details below. We may require verification of identity before responding.

11. Cookies and Similar Technologies

The Platform uses cookies and similar technologies only for:

  • Essential website functionality;
  • Security; and
  • Limited analytics and performance monitoring.

QOPE does not use cookies for advertising, profiling, or cross-site tracking. For more information, please refer to our Cookie Policy.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or Platform operations.

Any updates will be posted on this page, and the "Last updated" date will be revised accordingly. Continued use of the Platform constitutes acknowledgment of the updated Policy.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

  • Company Legal Name: Qope
  • Contact Email: info@qope.org
  • Registered Address: 651 N Broad St, Suite 201, Middletown, Delaware, 19709

This Privacy Policy is intended to provide transparency regarding QOPE's data practices and does not create additional rights beyond those provided by applicable law.