Privacy Policy

00Overview

This Privacy Policy explains how Qope ("QOPE", "we", "us", or "our") collects, uses, and protects information when you access or use the QOPE platform available at https://qope.org(the "Platform").

This Policy applies to both professional, institutional users (B2B) and individual users (B2C). It should be read together with our Terms of Service.

01Introduction and Scope

QOPE is committed to handling information responsibly and transparently. This Privacy Policy describes:

• What information we process;
• How and why we process it; and
• The rights available to users under applicable data protection laws, including the General Data Protection Regulation ("GDPR"), where applicable.

This Policy does not apply to third-party websites or services that may be linked from the Platform.

02Nature of the Platform and Data Provided

QOPE is a web-based reference data platform.

The Platform aggregates, standardizes, and links publicly available healthcare-related reference data for informational purposes only. Reference data available on the Platform may include:

• Public professional information about healthcare professionals (such as name, professional affiliation, or credentials);
• Organizational, product, regulatory, and research-related information;
• Other non-confidential data published by authoritative public registries, regulators, or institutional sources.

03Categories of Information Collected

QOPE processes two distinct categories of information.

3.1  Information provided directly by users

When you contact us, request access, subscribe to the QOPE Weekly email, or otherwise communicate with QOPE, we may collect limited personal data, such as:

• Name;
• Email address;
• Company or organization name;
• Professional role or affiliation;
• Any information you voluntarily include in your message.

You are not required to provide personal data to browse publicly accessible areas of the Platform.

3.2  Automatically collected technical data

When you access the Platform, we may automatically collect limited technical information, including:

• IP address;
• Browser type and version;
• Device type and operating system;
• Date and time of access;
• Basic usage and interaction metrics.

This data is used strictly for security, analytics, and operational purposes.

04Purposes and Legal Bases for Processing

We process information only where necessary and on an appropriate legal basis, including:

We do not use personal data for automated decision-making or profiling.

05Public Data Sources and Accuracy Disclaimer

Reference data displayed on the Platform is derived from publicly available and authoritative sources. QOPE:

• Does not create original source records;
• Does not control the content of public source data; and
• Does not guarantee accuracy, completeness, or timeliness.

06Data Sharing and Service Providers

QOPE does not sell personal data. We may share limited information:

• With trusted service providers acting on our behalf (such as hosting, infrastructure, or analytics providers), subject to contractual confidentiality and data protection obligations;
• Where required by law, regulation, court order, or lawful authority;
• To protect the security, integrity, or rights of QOPE, its users, or third parties.

Service providers are authorized to process data only as necessary to provide services to QOPE.

QOPE currently uses these service providers: Vercel (hosting), Supabase (database, sign-in and file storage), Stripe (payments), Resend (email) and Google (optional Sign in with Google, and the Google Analytics and Google Ads tags, which tell us which of our Google Ads brought a visit or sign-up, without ad personalization; before you accept analytics cookies they receive only cookie-free measurement pings) and Microsoft (Clarity, which records how visitors click and scroll on our public pages and sign-in pages, only after you accept analytics cookies, with form entries masked; Microsoft processes this data as described in the Microsoft Privacy Statement). Amazon Web Services hosts QOPE's data backend, which receives dataset queries but no account details. The data each one receives is listed on our Security page.

07International Data Transfers

Depending on our technical infrastructure or service providers, information may be processed or stored in jurisdictions outside your country of residence.

Where international transfers occur, QOPE implements appropriate safeguards consistent with applicable data protection laws.

08Data Security Measures

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. The controls in place are described on our Security page.

However, no system or transmission over the internet can be guaranteed to be fully secure, and we do not provide absolute security guarantees.

09Data Retention

We keep account data for as long as your account exists. You can delete your account in Settings, which deletes your sign-in and the data stored under your account. Other records are deleted by scheduled jobs:

Messages sent through the contact form are not deleted automatically. The full schedule, including notifications and internal logs, is on our Security page.

10User Rights

Where applicable under the GDPR or other data protection laws, you may have the right to:

• Request access to personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of personal data, subject to legal limitations;
• Object to or request restriction of certain processing activities;
• Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details below. We may require verification of identity before responding.

11Cookies and Similar Technologies

The Platform uses cookies and similar technologies only for:

• Essential website functionality;
• Security; and
• Limited analytics and performance monitoring.

QOPE does not use cookies for advertising, profiling, or cross-site tracking. For more information, please refer to our Cookie Policy.

12Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or Platform operations.

Any updates will be posted on this page, and the "Last updated" date will be revised accordingly. Continued use of the Platform constitutes acknowledgment of the updated Policy.

13Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

This Privacy Policy is intended to provide transparency regarding QOPE's data practices and does not create additional rights beyond those provided by applicable law.